Q1: Are you a manufacturer or a trading company?
A: We are a professional inflatable manufacturer based in Guangzhou with over 20 years of experience. We own our design team, production workshop, and QC department. Factory audit reports are available upon request.
Q2: What material is the inflatable water slide made of?
A: Commercial-grade Plato PVC tarpaulin (0.55mm/0.6mm/0.9mm). Flame-retardant, UV-resistant, and water-resistant, complying with EN14960 & EN25649 standards. Lifespan: ~2 years in salt water, ~5 years in fresh water.
Q3: Can I customize the design, size, and color?
A: Yes, OEM/ODM supported. Customize size, color, shape, and layout. We provide 3D renderings for confirmation before production.
Q4: Can you print my logo or picture on the slide?
A: Yes, logo printing is free (silk screen or digital). Provide artwork in AI, PDF, PSD, or CDR format. We will send a mockup for confirmation.
Q5: What is the MOQ (Minimum Order Quantity)?
A: Just 1 set. Trial orders and new designs are warmly welcome.
Q6: What is the production time?
A:
Sample/Stock: 1–3 days;
Normal Order: 15–20 days;
Bulk/Container: 25–35 days.
Exact time depends on design complexity and dimensions.
Q7: What is included in the package?
A: Inflatable Water Slide ×1, CE/UL Blower ×1, Repair Kit ×1, PVC Storage Bag ×1, and User Manual ×1.
Q8: How do you control quality?
A: Strict 3-step
QC: material inspection
in-process check during sewing & welding
72-hour inflation test.
Third-party inspections are welcome.
Q9: What are the shipping and payment terms?
A: Shipping: EXW/FOB/CIF/DDP via sea or air. Payment: T/T, L/C at sight, PayPal, and credit cards accepted. T/T requires 50% deposit to start production, 50% balance before shipment or at sight of B/L copy.
Q10: How do I place an order?
A: Order online or via email. After confirming details, we will send a Proforma Invoice (PI). For custom designs, email your idea or sketch, and our team will create drawings after order confirmation.